At CraftTime SG, we prioritize the protection of your personal information and privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our luxury watch repair and manufacturing services.
We collect personal information necessary to provide our watch services, including your name, contact details, watch specifications, service history, and payment information. This information is essential for delivering our premium watch services and maintaining communication about your timepiece.
Your information is used to provide watch repair and manufacturing services, process payments, communicate about service status, maintain service records, and improve our services. We never sell your personal information to third parties.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly updated to maintain the highest level of data protection.
For our European clients, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data, and the right to data portability. We process your data only with your explicit consent or when legally required.
Our website uses cookies to enhance your browsing experience and provide personalized service. These cookies help us analyze website traffic, remember your preferences, and improve our website functionality. You can manage cookie settings through your browser preferences.
We may engage trusted third-party service providers to assist in website operations, payment processing, or service delivery. These partners are bound by strict confidentiality agreements and must protect your information according to our privacy standards.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of these changes.
For questions about this privacy policy or our privacy practices, please contact our Privacy Officer at privacy@crafttimesg.com or visit our workshop at One Marina Boulevard, #20-01, Singapore 018989.